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Sorry to hear some had a bad experience with faucetdirect.com. Doing a complete renovation on (2) bathrooms so needed to order a lot of fixtures (plumbing, lighting) and a vanity (complete with sinks and fixtures).

Frankie R. was great in answering all my questions (I had a lot) and making sure we were ordering the correct items. 99% of the order was received within a week (still waiting for 1 more item but I knew it would not be shipping right away). Items have no visible damage.

Will update this review once reno begins and items installed.

But as of now, I am a satisfied customer!

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