Not resolved

I purchased over $3000. in faucets and other bathroom fixtures.

I accidently ordered two toilet bowls when I actually only needed one. totally my fault. I paid return shipping of $54.70 again totally my deal. The return has been sitting with faucets direct over a month with no credit ($305.) made to me.

After several calls, all they will tell me is that is under investigation. What is the big deal, I returned something, give me credit.

Faucet direct does not have a no hassle return policy. When it comes time to pay my credit card bill, I really don't want to pay the extra $305.

Monetary Loss: $305.

Company wrote 0 public responses to the review from Jul 02, 2014.
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